ABOUT MOVEASSIST

A managed service, built for belongings that matter.

MoveAssist was set up in Bath to do something couriers and removals firms do not: look after belongings over time, with a proper record, a clear price and one team accountable from start to finish.

OUR MISSION
To make moving and storing belongings feel calm, accountable and completely transparent, from the first collection to the final delivery.
Paul Harrison, Founder
The van on the road from Bath to London
The team packing and recording items
OUR STORY

Not a courier. Not a removals firm.

Couriers move parcels from A to B. Removals firms move a whole house in a day. Neither is built for the months in between, when belongings need collecting, keeping track of and delivering somewhere new.

MoveAssist started with that gap. Boarding school families juggling terms and time zones, households caught between completion dates, and businesses with stock spilling into back rooms all needed the same thing: someone to take responsibility for their belongings, not just move them. So we built a managed service around one van, a recorded storage operation in Bath and a simple rule. Every item is labelled and photographed, every service is priced separately, and payment is agreed upfront so there are no surprises later.

See how the service works
OUR VALUES

Four principles behind every collection.

What guides the way we collect, store and deliver, whoever the client is.

Accountable by default

Every item we collect is labelled, photographed and logged before it leaves your hands. If something is in our care, we can tell you what it is, what condition it was in and exactly where it is. That record is the foundation of everything we do.

Transparent pricing

Collection, storage, packing, retrieval and delivery are priced separately, and you see each one on your quote. The adjustments that could apply on the day, such as stairs or a fixed time window, are listed before you pay. Nothing is added without you knowing.

Discretion as standard

We handle personal belongings, family possessions and business stock, often for clients who are not in the country. We treat every record, address and item with care, and share information only with the people you authorise.

Care over speed

We are not trying to be the fastest van on the road. We plan collections properly, pack to the standard each journey needs and confirm every hand-off, because getting it right first time matters more than getting it done quickly.

THE JOURNEY

How MoveAssist came to be.

From a simple idea to a managed service, built in Bath.

A better way to move what matters
The starting point

A better way to move what matters

MoveAssist began with a simple observation: the hardest part of moving is rarely the journey itself. It is everything around it, from collections and storage to keeping track of what went where.

A new Mercedes Vito, run from Bath
One van, one standard

A new Mercedes Vito, run from Bath

A 2026 Mercedes Vito XLWB in MoveAssist livery became the centre of the operation, based in Bath and running regularly to and from London.

StoreAssist takes shape

Storage managed, not simply rented

StoreAssist brought every stored item onto a single photographed record, so clients could see exactly what was held and ask for it back item by item.

Schools and guardians

Built around the school year

Boarding schools, guardians and international families became a core focus, with collections and returns planned around the school calendar.

What comes next

More storage sites, the same standard

Next, we plan to work alongside more storage partners while keeping the standard exactly the same: recorded, separately priced and accountable.

LEADERSHIP

The people accountable for your belongings.

A small team, so you always know who is responsible for your belongings.

Paul Harrison

Founder

Paul founded MoveAssist to give families, schools and businesses a managed alternative to couriers and removals firms. He oversees every client record and is usually the first person you will speak to.

[Team member name]

Operations Lead

[Biography to follow: the operations lead’s role in scheduling, collections and the day-to-day running of the van and storage.]

[Team member name]

Education Partnerships

[Biography to follow: the education partnerships lead’s work with boarding houses, bursars and guardianship organisations.]

CREDENTIALS

Protection, in writing.

The protections behind every collection. Details are confirmed in writing with each quote.

[Goods in transit insurance]

Cover for belongings while they travel in the van, with details confirmed on your quote.

[Public liability insurance]

Cover for work carried out at your home, school or business premises.

[ICO data protection registration]

Registration for handling personal data, including item records and photographs.

[Enhanced DBS checks for school work]

Checks for team members working on school premises and with students.

Payment secured upfront

Every booking is paid before work begins, against an itemised quote.

Photographed item records

Every item is photographed and logged at the moment it is collected.

TESTIMONIALS

What Our Clients Say

Real situations, from end-of-term collections to moves abroad.

Families

We live overseas, so knowing exactly what is in storage and where it is makes a real difference. The quote listed every cost, and nothing changed on the day. We will book again for next summer without a second thought.

James OkaforParent of a Year 12 Boarder
Guardians

I arrange collections for several students at a time. Having one contact and one record for each student saves our team hours every term.

Priya RamanGuardianship Coordinator
Partners

Customers often ask us for collection and packing. Being able to offer MoveAssist alongside our units has made those conversations easy, and the item records mean customers arrive knowing exactly what they have stored.

Daniel HartleyFacilities Lead, Storage Operator
Schools

MoveAssist collected for our whole boarding house in a single afternoon, and every family had a photographed record the same week. It was the calmest end of term we have had.

Eleanor WhitcombeDirector of Boarding, Independent School
Private client

Our move abroad left a two-month gap. MoveAssist stored everything, then packed and shipped it when we were ready. It was beautifully organised.

Sophie MarchettiPrivate Client, Relocating Abroad
Business

Our stock now sits off-site with proper labels, and deliveries to our London store run on schedule. We no longer have a van sitting idle in the car park, and the team has its back room again.

Thomas AldridgeOperations Manager, Retail Group
Schools

Collection windows were agreed with us well in advance, and the team worked around the house timetable. Every girl’s belongings were back in her room for the first day of term.

Harriet ColeHousemistress, Boarding School
Business

We were running out of space and losing hours to driving. Now stock is collected, stored and delivered for us, and every part of it is priced clearly.

Oliver GrantFounder, Independent Retailer
Students

I stored my things between halls and a shared house over the summer. Booking was simple, and everything was delivered to my new room the day I moved in. I knew exactly what it would cost from the start.

Amara NwosuUniversity Student
Private client

Downsizing meant deciding what to keep. MoveAssist stored the rest while we made up our minds, and we could see everything on the record.

Richard BlakePrivate Client, Downsizing
Business

Our stand and display kit is stored in Bath and delivered to London events on the regular run. Show season is far less stressful, and we always know what is in storage before we plan a stand.

Charlotte EvansExhibitions Manager
Families

The photographs of each item gave us real peace of mind. When my daughter needed her winter clothes early, the one box she needed arrived the following week.

Mei Lin ChenParent of an International Student
Families

We live overseas, so knowing exactly what is in storage and where it is makes a real difference. The quote listed every cost, and nothing changed on the day. We will book again for next summer without a second thought.

James OkaforParent of a Year 12 Boarder
Guardians

I arrange collections for several students at a time. Having one contact and one record for each student saves our team hours every term.

Priya RamanGuardianship Coordinator
Partners

Customers often ask us for collection and packing. Being able to offer MoveAssist alongside our units has made those conversations easy, and the item records mean customers arrive knowing exactly what they have stored.

Daniel HartleyFacilities Lead, Storage Operator
Schools

MoveAssist collected for our whole boarding house in a single afternoon, and every family had a photographed record the same week. It was the calmest end of term we have had.

Eleanor WhitcombeDirector of Boarding, Independent School
Private client

Our move abroad left a two-month gap. MoveAssist stored everything, then packed and shipped it when we were ready. It was beautifully organised.

Sophie MarchettiPrivate Client, Relocating Abroad
Business

Our stock now sits off-site with proper labels, and deliveries to our London store run on schedule. We no longer have a van sitting idle in the car park, and the team has its back room again.

Thomas AldridgeOperations Manager, Retail Group
Schools

Collection windows were agreed with us well in advance, and the team worked around the house timetable. Every girl’s belongings were back in her room for the first day of term.

Harriet ColeHousemistress, Boarding School
Business

We were running out of space and losing hours to driving. Now stock is collected, stored and delivered for us, and every part of it is priced clearly.

Oliver GrantFounder, Independent Retailer
Students

I stored my things between halls and a shared house over the summer. Booking was simple, and everything was delivered to my new room the day I moved in. I knew exactly what it would cost from the start.

Amara NwosuUniversity Student
Private client

Downsizing meant deciding what to keep. MoveAssist stored the rest while we made up our minds, and we could see everything on the record.

Richard BlakePrivate Client, Downsizing
Business

Our stand and display kit is stored in Bath and delivered to London events on the regular run. Show season is far less stressful, and we always know what is in storage before we plan a stand.

Charlotte EvansExhibitions Manager
Families

The photographs of each item gave us real peace of mind. When my daughter needed her winter clothes early, the one box she needed arrived the following week.

Mei Lin ChenParent of an International Student
ABOUT MOVEASSIST

About MoveAssist, answered.

A few useful answers before you get in touch.

A MoveAssist team member answering questions with a tablet
07891 341414 A real person, every time

Still deciding?

Talk it through with the team. There is no obligation to book, and we are always happy to advise.

Call 07891 341414 Send a quick enquiry
6 questions

MoveAssist was founded by Paul Harrison and is operated by a small, accountable team based in Bath.

Neither. Couriers move parcels and removals firms move whole households in a day. MoveAssist looks after belongings over time: collecting, recording, storing, packing and delivering them, with one point of contact throughout.

We collect and deliver across Bath and the surrounding area, run regularly to and from London, deliver anywhere in the UK and arrange onward shipping overseas.

Every item is labelled and photographed at collection, stored securely and logged against its location. Insurance details are confirmed in writing with your quote.

Yes. We work with boarding houses, bursars and guardianship organisations to plan collections for whole houses as well as for individual students.

We collect only what we need to provide the service, keep it secure and never sell it. Our privacy policy explains everything in full.

No matching questions. Ask us directly and we will reply the same working day.

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