Collection service for your customers
We collect from customers’ homes or businesses and deliver into storage at your facility.
STORAGE & LOGISTICS FIRMS
A managed service your customers can book through you.
Storage operators and logistics firms work with MoveAssist to offer collection, packing and delivery to their own customers. We operate alongside your facility, keep proper item records and give your team one named contact.
Paid upfront
Item records
One contact
London runs
The problem
Your customers need more than a unit and a padlock.
Customers rent a unit and then face the hard part alone: hiring a van, packing, carrying, and coming back for one forgotten box. Some never book at all, because getting everything there feels like too much.
Our solution
A collection and delivery partner based on your site.
MoveAssist fills that gap. Customers book collection and packing alongside their unit, their belongings arrive recorded and organised, and transfers or redeliveries no longer get turned away.
Everything below is available as part of this service, each element priced on its own line of your quote.
Packing on your customers’ behalf
Packing priced per box, so customers arrive with belongings that stack and store well.
Transfers between facilities
We move customers’ belongings between sites, or between unit sizes, with records intact.
Customer-facing item records
Customers receive a photographed list of everything that went into storage.
Referral arrangements
A simple, written arrangement for the customers you introduce to us.
One named operations contact
One person at MoveAssist for your team to call, whatever the job.
The same calm sequence every time, with a record at each stage.
1
Agree the service and referral model
We agree which services you want to offer and how referrals will work.
2
Introduce MoveAssist to your customers
Your team tells customers about collection, packing and delivery.
3
Collect, pack and record on their behalf
We carry out the work and keep item records for each customer.
4
Review volumes together each quarter
We review volumes and feedback together each quarter and adjust as needed.
Schools, families and businesses on what it is like to hand their belongings to MoveAssist.
Downsizing meant deciding what to keep. MoveAssist stored the rest while we made up our minds, and we could see everything on the record.
Richard Blake
Private Client, Downsizing
Our stand and display kit is stored in Bath and delivered to London events on the regular run. Show season is far less stressful, and we always know what is in storage before we plan a stand.
Charlotte Evans
Exhibitions Manager
MoveAssist collected for our whole boarding house in a single afternoon, and every family had a photographed record the same week. It was the calmest end of term we have had.
Eleanor Whitcombe
Director of Boarding, Independent School
We live overseas, so knowing exactly what is in storage and where it is makes a real difference. The quote listed every cost, and nothing changed on the day. We will book again for next summer without a second thought.
James Okafor
Parent of a Year 12 Boarder
I arrange collections for several students at a time. Having one contact and one record for each student saves our team hours every term.
Priya Raman
Guardianship Coordinator
Our stock now sits off-site with proper labels, and deliveries to our London store run on schedule. We no longer have a van sitting idle in the car park, and the team has its back room again.
Thomas Aldridge
Operations Manager, Retail Group
Our move abroad left a two-month gap. MoveAssist stored everything, then packed and shipped it when we were ready. It was beautifully organised.
Sophie Marchetti
Private Client, Relocating Abroad
Customers often ask us for collection and packing. Being able to offer MoveAssist alongside our units has made those conversations easy, and the item records mean customers arrive knowing exactly what they have stored.
Daniel Hartley
Facilities Lead, Storage Operator
The photographs of each item gave us real peace of mind. When my daughter needed her winter clothes early, the one box she needed arrived the following week.
Mei Lin Chen
Parent of an International Student
Collection windows were agreed with us well in advance, and the team worked around the house timetable. Every girl’s belongings were back in her room for the first day of term.
Harriet Cole
Housemistress, Boarding School
We were running out of space and losing hours to driving. Now stock is collected, stored and delivered for us, and every part of it is priced clearly.
Oliver Grant
Founder, Independent Retailer
I stored my things between halls and a shared house over the summer. Booking was simple, and everything was delivered to my new room the day I moved in. I knew exactly what it would cost from the start.
Amara Nwosu
University Student
I stored my things between halls and a shared house over the summer. Booking was simple, and everything was delivered to my new room the day I moved in. I knew exactly what it would cost from the start.
Amara Nwosu
University Student
We were running out of space and losing hours to driving. Now stock is collected, stored and delivered for us, and every part of it is priced clearly.
Oliver Grant
Founder, Independent Retailer
Collection windows were agreed with us well in advance, and the team worked around the house timetable. Every girl’s belongings were back in her room for the first day of term.
Harriet Cole
Housemistress, Boarding School
The photographs of each item gave us real peace of mind. When my daughter needed her winter clothes early, the one box she needed arrived the following week.
Mei Lin Chen
Parent of an International Student
Customers often ask us for collection and packing. Being able to offer MoveAssist alongside our units has made those conversations easy, and the item records mean customers arrive knowing exactly what they have stored.
Daniel Hartley
Facilities Lead, Storage Operator
Our move abroad left a two-month gap. MoveAssist stored everything, then packed and shipped it when we were ready. It was beautifully organised.
Sophie Marchetti
Private Client, Relocating Abroad
Our stock now sits off-site with proper labels, and deliveries to our London store run on schedule. We no longer have a van sitting idle in the car park, and the team has its back room again.
Thomas Aldridge
Operations Manager, Retail Group
I arrange collections for several students at a time. Having one contact and one record for each student saves our team hours every term.
Priya Raman
Guardianship Coordinator
We live overseas, so knowing exactly what is in storage and where it is makes a real difference. The quote listed every cost, and nothing changed on the day. We will book again for next summer without a second thought.
James Okafor
Parent of a Year 12 Boarder
MoveAssist collected for our whole boarding house in a single afternoon, and every family had a photographed record the same week. It was the calmest end of term we have had.
Eleanor Whitcombe
Director of Boarding, Independent School
Our stand and display kit is stored in Bath and delivered to London events on the regular run. Show season is far less stressful, and we always know what is in storage before we plan a stand.
Charlotte Evans
Exhibitions Manager
Downsizing meant deciding what to keep. MoveAssist stored the rest while we made up our minds, and we could see everything on the record.
Richard Blake
Private Client, Downsizing
Storage & Logistics Partnerships, answered.
Straight answers to common questions about business stock and equipment storage.
5 questions
No matching questions. Ask us directly and we will reply the same working day.
START HERE
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Talk to us about partnering.
Tell us who it is for and what needs looking after. We reply with a quote that lists every service separately, so you can see exactly what you are paying for.